
A careful Google review workflow for healthcare teams
Healthcare reputation management needs a more careful tone than many other industries. The goal is not aggressive review generation. The goal is to monitor feedback, understand patient experience, and keep location teams responsive.
Cacao helps multi-location healthcare practices centralize Google review monitoring, feedback collection, alerts, and reporting across clinics, offices, providers, or care locations.
- Monitor Google reviews across healthcare locations
- Collect patient feedback through structured workflows
- Receive alerts when negative feedback appears
- Track performance by clinic, office, provider, or region



