Google review monitoring
See new, unanswered, positive, and negative reviews from every connected Google Business Profile.
Google Review Management Software
Generate, monitor, respond to, and analyze Google reviews from one platform. Cacao works for one location and scales to hundreds of Google Business Profiles.
7-day free access. No credit card required. Built for one location or hundreds.
5,000+Google Business Profiles managed
75,000+Weekly review actions
800Locations managed by one enterprise customer
7Countries in one enterprise operation
Everything you need to manage Google reviews
One focused platform for generating reviews, acting on customer feedback, and measuring performance.
AI and bulk responses
Create personalized AI responses, reply individually or in bulk, and maintain control over brand tone.
Review generation
Request reviews through WhatsApp, email, SMS, QR codes, direct links, and post-visit workflows.
Negative-review alerts
Notify the right person when urgent feedback appears and keep escalation ownership visible.
Analytics and sentiment
Track ratings, review volume, response activity, sentiment, and recurring customer topics.
Google Business Profile and listings
Manage connected profiles, listing information, Q&A, and bulk updates from the same workflow.
POS and CRM integrations
Connect review requests with real visits, purchases, appointments, and completed services.
Teams, locations, and brands
Assign access by responsibility and scale from one profile to hundreds of locations and multiple brands.
From customer interaction to measurable improvement
- 1
Request
Ask real customers for a Google review.
- 2
Monitor
See every new review in one dashboard.
- 3
Respond
Use AI, bulk actions, alerts, and approvals.
- 4
Analyze
Track trends and improve each location.
Start focused. Scale without changing tools.
Built for one location—and ready for hundreds
A local business can generate reviews and respond faster. Growing teams can add profiles, users, regions, and brands while keeping one operating workflow.
Explore multi-location review management software ↗
Start at $59 per month for one location
US pricing decreases as the number of locations grows. Every plan includes all Cacao features and pricing is based on locations, not user seats.
Pricing shown in USD for the United States. Pricing may vary by market.
View full pricingUsed by teams managing real Google review operations
From growing local businesses to restaurant groups and retail networks.
Bacu20 profiles and 500 new reviews generated in 30 days.Read customer story ↗Baires GrillSix US restaurant locations managed through one Google review workflow.Read customer story ↗Pizzeria Popular34,000+ Google reviews coordinated across 120+ outlets.Read customer story ↗Vital Supermayorista20 retail locations and 1,000+ reviews answered in the first month.Read customer story ↗
Bacu
Baires Grill
Pizzeria Popular
Vital SupermayoristaManage every Google review with Cacao
Bring review collection, monitoring, AI-assisted responses, alerts, and location reporting into one Google-first platform. Get 7-day free access with no credit card required.
Book a Free DemoGoogle review management software FAQ
What is Google review management software?
Google review management software centralizes the process of collecting, monitoring, analyzing, and responding to reviews across one or more Google Business Profiles.
Can I manage reviews from multiple Google Business Profiles?
Yes. Cacao allows multi-location teams to connect and monitor reviews from multiple Google Business Profiles in one dashboard.
Can Cacao respond to Google reviews automatically?
Cacao uses AI to create personalized response drafts. Teams can review and approve responses or use supported automation workflows while maintaining control over brand tone.
How does Cacao help generate more Google reviews?
Businesses can request reviews from real customers after a completed interaction using campaigns, direct links, QR codes, email, WhatsApp, and supported integrations.
Does Cacao provide negative-review alerts?
Yes. Cacao can notify the appropriate team when negative feedback is received so the situation can be reviewed and addressed quickly.
Is Cacao designed for multi-location businesses?
Yes. Cacao supports corporate, regional, franchise, agency, and local workflows, with permissions and reporting organized by location.
What should I look for in Google review management software?
Look for direct Google Business Profile integration, centralized monitoring, review collection, response workflows, negative-review alerts, location reporting, user permissions, and brand controls.